How to buy medical services safely on Ade Medic Vill.
Important: All payments to Ade Medic Vill vendors shall be made in kind upon delivery. Never pay before the service is delivered or product is inspected.
Register with your phone number or email and get verification OTP which will be sent by SMS. You will be requested to consent to our client community guidelines for smooth transactions, set your location so we can match you to nearby providers.
Tap the Services Icon of your choice to choose what you need: E.g. Hospital, Clinic, Caregiver or Nurse, or use our "SOS Emergency Button" for immediate response from our nearby listed Healthcare Providers.
Browse through our available verified providers with their ratings, reviews, and qualifications and choose a suitable one.
You can share your patient details need, such as "antenatal checkup", "wound dressing", and attach a photo if it helps the provider prepare accordingly. Tap "Request Book" on your preferred provider.
If your "book request" is accepted, kindly go ahead and review the agreed service fee and any other extra costs before Confirming the booking. When you are fully convinced with the charges, kindly go ahead and "CONFIRM BOOK" and you will get the provider's phone number. The provider also sees your contact details.
You can track the provider in real time on the map, and after the service, pay the provider the exact amount in cash or any other agreed terms. You can also request a receipt for reimbursement or accountability.
Tap "Confirm Receipt" in the app. If there is an issue, tap "Report Problem" within 24 hours. If there are no issues raised, both you and the provider tap "COMPLETE" in the app to close the job. Always remember to rate and leave feedback for the provider — this is required to maintain trust and compliance.
All providers and vendors are verified against their respective medical governing/regulating bodies and ID-checked to protect users, since payments are offline.
For service quality or product issues, use Help & Support in the app within 24 hours. We will mediate based on your booking details and reviews.
Never pay before the service is delivered or product is inspected. Report anyone who asks for money upfront.
"Together, we are bridging the medical gap."
