How to sell medical products and services on Ade Medic Vill.
Note: This procedure applies to Product Vendors e.g. Pharmacies, Clinics, Drug Shops, Medical Equipment Suppliers, and Healthcare Service Providers.
Download Ade Medic Vill App and sign up as Provider/Vendor.
On setting up your profile, submit your valid business trading license if applicable, and NDA, AHPC, UMDPC, UNMC registration license if applicable, location, and contact person details. And we shall verify your physical premises before listing you as our verified vendor.
We verify you against the various Medical Regulating Council registries and approval takes 1-3 business days. Whoever you can be able to access some of the services on the App but your profile will still bear an ORANGE badge showing your account is not verified. Once verification is complete you will get a Medic Vill vendor or provider Identification Number.
Upon verification or approval of your account, you can add products with clear photos and prices. For PRESCRIPTION DRUGS you MUST first RECEIVE and REVIEW an uploaded prescription from credible medical personnel before confirming orders.
When a client sends you an ORDER, the new orders appear on your dashboard/chat with product list, delivery address, and client phone. You then Tap Accept or Decline within 15 minutes. But remember, declining many orders over time affects your ranking.
Pack the order with a printed invoice showing clear purchase details or Client order number and total amount due and endeavor to explain if the total bill consists of transport fees. Then use your own rider or Medic Vill delivery partners to make the delivery.
On delivery, client may choose to track the rider on a live map to avoid delays and create trust. Upon arrival, the rider must show the app order screen to the client, hands over products and makes sure the client inspects them before leaving. She/he should NOT LEAVE without payment. Rider Must Collect your full agreed fee from the client in cash or any other agreed terms.
After completion of the work, and there were no issues raised by both you and the customer, tap "Delivered & Paid" in the app to close the job, and ask the client to also confirm completion. If client rejects the order, rider returns it and marks "Delivery Failed" with a reason. This triggers your review and protects you in disputes. Tap "Report Problem" immediately to alert our technical team for support in situations a customer has refused to pay or is threatening to harm or violate you. Always remember to build your rating by asking clients for reviews. Providers below 3.0 or with multiple complaints are suspended.
Only accept jobs through the app. Never go to locations not listed in the bookings.
Canceling after acceptance lowers your ranking. More than 3 late cancellations per month = temporary suspension.
If a client does not pay, report in-app within 1 hour. We investigate using call logs, GPS, and completion taps. Repeat offenders are banned.
Ratings below 3.0, fake products, or practicing without a valid license will lead to permanent removal + report to responsible regulating bodies.
"Together, we are bridging the medical gap."
